Hiring a plumber can be a daunting task. How are you supposed to know what to look for in a plumbing service, or if the
Premier Comfort Services, Inc. was founded in 2011 with the goal of providing extraordinary plumbing, heating, ventilation, and air conditioning (HVAC) services to our neighbors in South Florida. We specialize in residential service, repair, and maintenance of all major HVAC equipment and home plumbing.
Our staff of licensed, certified and highly accomplished professionals is constantly improving their skill set to ensure superior service. Premier Comfort Services, Inc. technicians go through continuous training, completing a minimum of 156 hours a year to keep ahead of the new advancements in the industry. This ensures our staff is always ready to provide service and information that reflects the most current safety procedures, operational guidelines and federal and local codes.
Our technicians are drug tested and background checked, so you can open your doors in confidence when they make a service call. They are also clean, courteous and dressed in a uniform and badge to offer next-level customer service. This is not just empty sales copy, it is part of our strict Code of Ethics and practiced by our staff company-wide.
We understand that HVAC problems don’t always wait for a convenient window, so we offer our services 24 hours a day, 7 days a week. Whenever you have an emergency we will be there to make sure that comfort is restored to your home as soon as possible. You’ll experience upfront pricing and variety of payment options–including financing to help with those unforeseen expenses.
Your call immediately goes to our live, 24/7 call center. We’ll work with you to set up an arrival time for our technician based on your location and the service needed. We’ll do our best to deliver same-day service if it’s at all possible. The earlier in the day you call, the better your chance of receiving same-day service.
Once we’ve scheduled the call, our dispatcher will send out a technician to arrive on-time. At 15 to 30 minutes prior to the technician’s arrival time, you’ll receive a phone call from our dispatcher so that you’ll be ready for the service.
Technicians always arrive with a fully-stocked truck, giving them the flexibility they need for any challenges they find upon arrival. Each technician arrives with a clean uniform, a positive attitude, and protective booties on their shoes to keep your floors clean. They’ll analyze the problem and give you a full explanation, proposed solutions, and costs so that you can make the final decision on what needs to be done.
Once they’ve finished the job, the technician will clean up the work area and review the service with you. We’ll give a follow-up call to verify your satisfaction and set up any other necessary services you wanted to take care of at a later date. If you’re not satisfied with the work, for any reason, we’ll return for a free follow-up repair or provide a full refund.
From our friendly staff to our professionally trained technicians on the field, our West Palm Beach heating, cooling, and plumbing company is looking forward to providing you the quality home services you need.
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At Premier Comfort Services, Inc., from the moment we pick-up the phone, your comfort, satisfaction, and trust is our highest priority. Call us today at 561-448-6902 and experience the difference.